NCLH earnings call for the period ending September 30, 2024.
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Norwegian Cruise Line (NCLH 6.29%)
Q3 2024 Earnings Call
Oct 31, 2024, 9:00 a.m. ET
Contents:
- Prepared Remarks
- Questions and Answers
- Call Participants
Prepared Remarks:
Operator
Greetings, and welcome to the Norwegian Cruise Line Holdings third quarter 2024 earnings conference call and webcast. At this time, all participants are in listen-only mode. [Operator instructions] A question-and-answer session will follow the formal presentation. [Operator instructions] As a reminder, this conference is being recorded.
It’s now my pleasure to turn the call over to Sarah Inmon, head of investor relations. Please go ahead, Sarah.
Sarah Inmon — Head of Investor Relations and Corporate Communications
Thank you, and good morning, everyone. Thanks for joining us for our third quarter 2024 earnings and business update call. I’m joined today by Harry Sommer, president and CEO of Norwegian Cruise Line Holdings; and Mark Kempa, executive vice president and CFO. As a reminder, this conference call is being simultaneously webcast on the company’s Investor Relations website at www.nclhltd.com/investor.
Throughout the call, we will refer to a slide presentation that can be found on our website. Both the conference call and presentation will be available for replay for 30 days following today’s call. Before we begin, I would like to cover a few items. Our press release for third quarter 2024 results was issued this morning and is available on our website.
This call includes forward-looking statements that involve risks and uncertainties that could cause our actual results to differ materially from such statements. These statements should be considered in conjunction with the cautionary statement contained in our earnings release. Our comments may also reference non-GAAP financial measures. A reconciliation to the most directly comparable GAAP financial measure and other associated disclosures are contained in our earnings release and presentation.
With that, I’d like to turn the call over to Harry. Harry?
Harry Sommer — President and Chief Executive Officer
Well, thank you, Sarah, and good morning, everyone. Thank you for joining us today for our third quarter 2024 earnings call. And Happy Halloween. I’m extremely pleased with our results, as Norwegian Cruise Line Holdings continues to make steady and meaningful progress, driving and leveraging the strong demand environment, while delivering exceptional vacation experiences, all while effectively controlling our costs, thanks to the dedicated efforts of our shipboard and shoreside teams.
I am delighted to say, for the third straight quarter, we have achieved results that surpassed our guidance across all key metrics, which has led to an increase in our full-year guidance for a fourth time this year. These results demonstrate how our strategic direction is yielding positive results now and positioning us well for the future, progressing steadily toward our 2026 financial and sustainability targets. As you recall from our Investor Day earlier this year, we unveiled our Charting the Course strategy, with addition to have our guest vacation better and experience more, and which focus on what I refer to as the four Ps: people, product, growth platform, and performance. I would like to take the opportunity today to share our progress on several fronts of this strategy.
I’ll begin my remarks by highlighting our performance pillar through both our strong third-quarter results and providing an update of our full-year outlook. Next, I’ll discuss recent developments and our exciting new build program, part of our growth platform, as well as new initiatives on all three of our award-winning brands as part of our product pillar. I will also comment on the strong demand we are seeing, and how our onboard offerings and service quality continue to drive improved guest satisfaction while maintaining disciplined cost management, the balancing of return of investment and return on experience that is one of the core tenets of our strategy. And last but not least, I’ll cover some of the key advancements in our sustainability efforts, which underpins each pillar of our strategy.
